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Winback offer clarification

  • December 1, 2025
  • 2 replies
  • 41 views

Just need to confirm that this data roaming / sms / calling will be in US, Canada, and Mexico? I've read some strange things in a different forum that texts are only possible FROM Canada to these other territories. Am I able to text while in these other territories?

 

Best answer by Robert T

Goran nailed it. The plan literally says “voice calls in US & Mexico” and “roaming data access in Canada, US & Mexico”; that phrasing means you can use those services *while you’re in* those places, not just call/text *to* them from Canada.

You’re good to text, call, and use data while physically in the US or Mexico. That forum post was probably about a different add-on or plan type. 

2 replies

Forum|alt.badge.img+4
  • Mobile Master
  • December 1, 2025

It includes roaming in USA/Mexico and you can also see in includes services, such as “voice calls in US & Mexico”, “roaming data access in Canada, US & Mexico”, “Plan coverage in Canada, US & Mexico.” Otherwise it would say calls to these locations from Canada or something to that effect. 


Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • December 1, 2025

Goran nailed it. The plan literally says “voice calls in US & Mexico” and “roaming data access in Canada, US & Mexico”; that phrasing means you can use those services *while you’re in* those places, not just call/text *to* them from Canada.

You’re good to text, call, and use data while physically in the US or Mexico. That forum post was probably about a different add-on or plan type.