My wife logged into her selfserve to change her plan and is offered a 40gb of data for $35, when I logged into mine to get the same plan the option isn’t there.
After a gruelling conversation with support they keep saying the plan my wife is offered is not part of their current market plans….
I have historically had more expensive plans, I don’t know if that has something to do with it, but my wife and I have both been with koodo for years and are in good standing.
I don’t get why I am not allowed the same plan my wife has.
Left is the plans she sees on her self serve, right are the plans I see on mine.
