Been using the $34/mo (30GB 4G) plan for quite a while, and suddenly the plan increased to $41 without any early notice. Is that right?
Question
Why did my monthly charge increase without notice?
Login to your self serve and download your past detailed PDF ebills. On the last page there should be written notice of any bill increases for the following month.
Are you able to see this?
That is correct. You can refer to the section in small print at the bottom of the last page of your previous bill notifying you of the rate increase.
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