I used an extra data add-on for the current billing cycle, but don’t need the extra data for my next billing cycle. When should I remove it so I’m not charged again?
This topic has been closed for comments
On the first day of your next cycle.
You could remove it earlier. Just depends on when you need it until
If the data add-on is part of shock free data then it should be dropped next billing period. If the data add-on is added by other means then you will need to remove it from the add-ons page in your self serve
How and when I can change my monthly plan to no data usage?
i simply want phone calls and receiving.
Userlevel 7
+4
How and when I can change my monthly plan to no data usage?
i simply want phone calls and receiving.
Are you a prepaid or postpaid customer? Have you tried to change your plan in selfserve yet?
No. As a matter of fact, there are such options under Self Serve of my Koodo.
Userlevel 7
+4
No. As a matter of fact, there are such options under Self Serve of my Koodo.
Do you get error message?
Did you try logg-in > self serve > mobile service > chenge your plan?
Can you post a screenshot what it looks like?
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.