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Want to upgrade phone and plan but will I be able to keep add on?

  • 18 October 2021
  • 3 replies
  • 140 views
K

I am a current Koodo customer.  I have a monthly plan with an additional 4GB of data as a $0 add-on.  I want to upgrade my phone.  If I upgrade my phone and keep my current plan, will my 4GB of $0 add-on be kept or will it go away?

Thanks.

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Best answer by Bernard Koodo 18 October 2021, 22:39

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R
Userlevel 7
Badge +4

Depends what the 4GB add-on was given for initially. Do you remember? 

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K

No, I don’t recall.

Bernard Koodo
Userlevel 7
Badge +4

@kemppaik If you change plans the add-on will fall off.  I see that you ended up upgrading and grabbed another awesome plan. 

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