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Want to upgrade phone and plan but will I be able to keep add on?

  • October 18, 2021
  • 3 replies
  • 158 views
K

I am a current Koodo customer.  I have a monthly plan with an additional 4GB of data as a $0 add-on.  I want to upgrade my phone.  If I upgrade my phone and keep my current plan, will my 4GB of $0 add-on be kept or will it go away?

Thanks.

Best answer by Bernard Koodo

@kemppaik If you change plans the add-on will fall off.  I see that you ended up upgrading and grabbed another awesome plan. 

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3 replies

R
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  • Robert T
  • Mobile Master
  • 12008 replies
  • October 18, 2021

Depends what the 4GB add-on was given for initially. Do you remember? 

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    Dennis
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  • kemppaik
  • Author
  • Beginner
  • 1 reply
  • October 18, 2021

No, I don’t recall.

Bernard Koodo
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  • Bernard Koodo
  • Official Rep
  • 9323 replies
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  • October 18, 2021

@kemppaik If you change plans the add-on will fall off.  I see that you ended up upgrading and grabbed another awesome plan. 

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    Dennis
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