Skip to main content
Koodo Community
Community

Hi there, 

I have owned my phone for 5 years. Tabs been paid off for 3 years. I'd like to upgrade my phone and keep my same rate plan. I pay $53 a month for 60gb of data at 5g speeds. 

I try to upgrade my phone and it tells me I cannot keep my current plan unless I pay retail price. I wouldn't mind upgrading my rate plan because it's about the same price. But I see they are all 4g plans. Is there anyway around this to keep my same plan because I do not want to go back down to 4g speeds when I'm using LTE now. 

I think there are 5G plans when you try to change plan later in self-serve. 

Koodo changed their plan lineup with confusing naming. Their “4G speed’ plan isn’t a 4G plan. You could still access to 5G network with it. The only issue is the maximum download speed is capped at 100MB - which I am not a fan of. Anyway, if the phone upgrade required you to upgrade with the new plan, I don’t think you could by pass that. I recommend you upgrade the phone first then later change the plan later in self-serve to a 5G speed plan. 

OK perfect! I was worried as I did not see any 5g plans listed any more. Just 4g. I'm like are we going back in time now?!?!

Is koodo still offering 5g plans? I look at all their plan lineups and see no options for 5g plans anymore. All are listed as 5g

As I mentioned earlier, there are 5G plans when you tried to change your plan in self-serve, I saw one 5G $55 for 100GB

Based on this link from Koodo, your plan should qualify to be kept while getting a phone on tab

https://www.koodomobile.com/en/help/Keeping-or-changing-your-plan-when-you-upgrade-your-phone

Reply


Terms & Conditions
Koodo Community