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US7PASS manual add

  • February 3, 2026
  • 5 replies
  • 33 views
S

Hi there, I am unable to add US7PASS to my Koodo account and keep getting this message below. I see it is a known problem being worked on but would appreciate a manual add since I am heading to the US in a couple days.

 

thanks

Best answer by Dennis

What error are you getting when you try to add the pass?

 

EDIT - Al the Invalid error.  I have flagged a rep for you.

Also please make sure you are logged into the community with your self serve account

 

5 replies

S
  • sc42
  • Author
  • Connector
  • February 3, 2026

sorry - ‘message below’ = you have sent an invalid key word

D
Forum|alt.badge.img+4
  • Dennis
  • Mobile Master
  • Answer
  • February 3, 2026

What error are you getting when you try to add the pass?

 

EDIT - Al the Invalid error.  I have flagged a rep for you.

Also please make sure you are logged into the community with your self serve account

 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    S
    • sc42
    • Author
    • Connector
    • February 3, 2026

    Thanks Dennis

    Flo Koodo
    Forum|alt.badge.img+4
    • Flo Koodo
    • Official Rep
    • February 3, 2026

    ​@sc42 

    We have managed to add the travel pass for you, feel free to check in self serve when you get the chance.

    S
    • sc42
    • Author
    • Connector
    • February 3, 2026

    that’s great. I see it added. thanks very much.

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