Koodo Community
Question

upgradewaived

  • 23 January 2024
  • 3 replies
  • 80 views

Can I upgrade and have my tab balance and bonus balance waived please ?!


This topic has been closed for comments

3 replies

Userlevel 7
Badge +4

Likely not.  

How much is your tab and tab bonus remaining?

How is your current phone doing?

What is your plan?

Can I upgrade and have my tab balance and bonus balance waived please ?!

 

We would all like this so if it happens for you it should happen for everyone

Userlevel 5
Badge +4

Yeah…. They won’t. You signed an agreement saying you will pay for the device for 2 years, what you can do is trade in Your current device or sell it and use that credit towards paying it off. If the trade in / how much you sell it for is worth enough to pay it off then great but that’d be the only way. Besides that like I said you agreed to pay for it so.