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Can I upgrade and have my tab balance and bonus balance waived please ?!

Likely not.  

How much is your tab and tab bonus remaining?

How is your current phone doing?

What is your plan?


Can I upgrade and have my tab balance and bonus balance waived please ?!

 

We would all like this so if it happens for you it should happen for everyone


Yeah…. They won’t. You signed an agreement saying you will pay for the device for 2 years, what you can do is trade in Your current device or sell it and use that credit towards paying it off. If the trade in / how much you sell it for is worth enough to pay it off then great but that’d be the only way. Besides that like I said you agreed to pay for it so.