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Hi,

Now I am in China and I activated the voice roaming and easy roam recently. But I still cannot receive any messages from Canada. Is there anything I missed?

Does your phone indicate that you are connected to a Chinese phone network?


No.

I tried to search the network manually but it still couldn’t connect.


No.

I tried to search the network manually but it still couldn’t connect.

Could you double-check your selfserve and addon of your plan to see you had the international voice roaming?  

As well, I recommend you reset network settings of the phone to see if it can help.


The international voice roaming is indeed in my add-ons.

I tried to reset the network settings on my phone but I still failed.


The international voice roaming is indeed in my add-ons.

I tried to reset the network settings on my phone but I still failed.

Are you currently on airplane mode? Have you turned it off?


I just tried to connect to the server manually and finally I got the connection.

 

Thanks for your help.