Hi, I seem to be having an issue with one of my phone plans, I am unable to choose a perk and just because of this error I am unable to change to a different plan within my online account. I have two lines on my account, one is perfect with no issues and the other is the one that I can’t seem to choose a perk and because of this can’t change plan as well. I have tried many browsers on many devices with no luck.
Please if you can help me out. Thanks.
+4Hi
We are sorry to hear that you are having issues changing the plan!
Just to double check, have you tried making the change without selecting a perk?
Are you still getting the same error?
+4
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