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Question

Text messaging phone number incorrect

  • 10 January 2023
  • 2 replies
  • 31 views

When I send a text messge, the number that appears on the receiver end is not mine.  The receiver can respond to that text and it comes back to my correct number.  However, if they try to call that incorrect number they get a message that the number is not in service.  Any ideas how to fix that?


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2 replies

Userlevel 7
Badge +4

Are you a new customer or did you recently change or port your number?

Yes and Yes.  I did eventually find a solution - thanks.  Had to go to my message settings and adjust the number