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Hello,

Before I ported my old phone number, they gave me a temporary number and once porting was done, when I send messages it appears they are sent from temporary number still and not from my official ported number. Not sure why this issue.

Would anyone know the answer and how to fix this.

 

Anjei

 

 

When did you transfer to Koodo? Have you received a text from Koodo saying your number transfer was completed? As of now, is your old number showing up on your Koodo self-serve?

as well, have you reset network settings of the phone?


It's fixed now, it was Google messages RCS, I cleared data and now it's fixed. 

 

By the way, how do you reset network settings? 


It's fixed now, it was Google messages RCS, I cleared data and now it's fixed. 

 

By the way, how do you reset network settings? 

Glad you sorted it out. For reset network, which phone are you using? normally it is in the settings » System » advance » reset…  


 Ok, I'm using Galaxy S24, thanks.


 Ok, I'm using Galaxy S24, thanks.

You could go to  Settings »  General management »  Reset »  Reset mobile network settings »  Reset settings
 


Okay, thanks again for your help.