I requested stream+ on October 28th and received the activation email, which I activated the account. I am not able to activate the individual streaming services as it is not showing up on my account. Can you please check what is going on? Thank you!
Answer
Stream+ is not on my account
Best answer by Bernard Koodo
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Once there you should see this available:
Simply add it and the activation email will be sent shortly after. I hope this helps!
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+4Hi
Please log in using your self serve account and let us know once done.
I'm sorry, I don't understand what you are asking me to do. I log into my Koodo account and when I click on self serve - mobile services, stream+ does not appear.
I read on a few other stream+ community questions that a new activation email needed to be sent out due to issues with the backend system. Is it possible to resend the activation email?
+4‘
Once there you should see this available:
Simply add it and the activation email will be sent shortly after. I hope this helps!
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