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Stream+ Billing for Amazon Prime

  • 28 February 2024
  • 4 replies
  • 204 views
R
Userlevel 3

If I subscribe to the Stream+ I understand that if I have an existing account with one of the streamers, billing will switch from them to Koodo. What happens if I’ve prepaid a year for Amazon Prime? Will I lose that pre-paid amount from Amazon?

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Best answer by Bernard Koodo 28 February 2024, 21:07

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D
Userlevel 7
Badge +4

If you already paid a full year with Amazon, you’d need to contact Amazon regarding a prorated refund, prior to activating Amazon Prime with Koodo.

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
R
Userlevel 3

I thought I read elsewhere that you can pause the Amazon Prime account. Does that happen automatically when you sign up for Stream+?

Bernard Koodo
Userlevel 7
Badge +4

@RickT It does. Choice is yours...re Amazon. They will pause you annual membership once you buy Stream+.  You could reach out to them and ask for a partial refund. Or you could leave things as is, if and when you decide to cancel Stream+ Amazon will continue whatever months left in annual subscription. 

When I switched, I called and Amazon promptly gave me a refund. 😀 If it helps in the decision making.

R
Userlevel 3

Thanks Bernard, that's what I was looking for. 

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