If you are reading this because you received a phone call from a Kodoo telemarketer offering you shared data if you amalgamate your account with another family member’s - don’t activate the new SIM cards you get sent! I made that mistake and it cost me half a day of my life to fix the mess.

BACK STORY: I received a call from Kodoo and was offered 60Gb of shared data for $65 a month if I moved my wife and mother-in-law over to my account - they were both under my wife’s account. I was also offered a $20 a month bill credit for two years. I said yes to the offer and a couple of weeks later received two new SIM cards in the mail. When I activated the SIM cards I checked my account online and discovered that we weren’t sharing data, all three of us had 60Gb of data. The kick in the pants was that prior to moving wife and mother-in-law over to my account they were paying $45 for 60Gb and $34 for 20Gb respectively. After moving them to my account they were both paying $65 a month. 
 

It took me four hours too get the mess sorted out. The customer service rep who helped me was fantastic but since Kodoo doesn’t actually have shared data, all he could do was restore everything to how it was before I made the mistake of saying yes to the telemarketer. As well, because Kodoo doesn’t empower their customer service reps to compensate customers for other Kodoo employees mistakes, in the end I didn’t even get anything to compensate me for the half day of my life I lost fixing the mess.

 So, if you get a call offering you shared data, save yourself the headache ( and a half day of your life) and say “No” to the offer.