I was charged for roaming on my last bill but was not out of the country. I need these charges reversed
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Hi
We have looked into it and the bill indicates the charges were triggered due to usage made internationally.
We recommend checking page 4 of the February bill for more details and also the usage section in self serve for those days when the charges were triggered.
For more info about how to prevent roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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