Koodo Community
Question

Renew current plan

  • 15 July 2023
  • 1 reply
  • 64 views

Hi all,

 

This is my current plan: 20 gb on 4g speed for 75 dollars. 

 

I have 0 GB left from this plan but a 5 gb promo has just started.

 

​I added 75 dollar as funds via 2 vouchers. How can i renew my current plan with it? Via change plan i could only find the 70 dollar plan with 3g and not with 4g or the 15 gb option..


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1 reply

Userlevel 7
Badge +4

You are unable to renew your current plan by yourself, you would have to wait for your 30 days to elapse. Only customer service would be able to help out with that.

You can schedule a callback with them at koodo.com/prepaidchat