reinstating my plan.

Are you a prepaid or postpaid customer?

If you are a postpaid customer, are you currently on a seasonal hold plan?

Hello

i sm nit a new member…I’ve been with Koodo for over 15 years!!

can you please answer my question and restart my plan??  

This is customer forum, people here don’t have access to your account. However, if you tell more, we might be able to assist.

What did it say in your self-serve as of now?

I need to reinstate my cell service.    How hard is this?

I am on a seasonal hold.  I Pay  monthly…

Not hard at all. 

On March 26 when you need to reactivate your cell from the seasonal hold plan, Just login to your self serve and and go to your plans and select a current plan that is available to you. 

After you do that, just restart your phone. 

Can I not reinstate my service today for the 26th?

Yes You don’t have to do anything if your plan haven’t reactivated

No. All changes are live immediately once you make it. 

Today is March 22, you need to login to change to an active plan on March 26.

This change will not cost you any activation fee to do ok your own