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rate plan auto change

  • October 22, 2021
  • 5 replies
  • 167 views

I called in a couple of days ago and arranged to have my rate plan change at the end of this billing cycle. However, I just received a great offer via text that I accepted. Is my date plan still going to change at the end of my billing cycle? I don’t want it to now.. 

Best answer by Robert T

If you answered it, it should change right away. A good way to check would be to login to SS to see.

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5 replies

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  • Mobile Master
  • 12008 replies
  • Answer
  • October 22, 2021

If you answered it, it should change right away. A good way to check would be to login to SS to see.


  • Author
  • Beginner
  • 2 replies
  • October 22, 2021

I meant the change I had previously arranged.. will it take away this new plan I’ve accepted and give me the one I planned on? Like.. I arranged to get 8GB for $50 a month and I just accepted 12GB for the same price lol.. so I don’t wanna lose my newly agreed to 12 and be demoted to 8 


Bernard Koodo
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  • Official Rep
  • 9323 replies
  • October 22, 2021

@asmith Everything looks fine. :-)  I see you already have the new plan with 12gb. You do have it now. It doesn’t impact you negatively at all. 


  • Author
  • Beginner
  • 2 replies
  • October 22, 2021

So the plan that was going to automatically switch over too on the 28th won’t anymore? 


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  • Mobile Master
  • 12008 replies
  • October 22, 2021

Form my understanding it won't.