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Public Mobile sent me a message today with an invalid or expired discount promo code for a Koodo plan

  • December 11, 2025
  • 6 replies
  • 84 views

I’m a Public mobile client and today on my phone I received a text message offer from Public mobile to buy a Koodo internet plan with a promo code for a discount but Koodo reported the promo code as invalid or expired.

I will greatly appreciate your advice how to deal with this.

Best answer by RossRoss

Thank you everyone, problem solved. 

I went to the Koodo store, show the message on my phone to the guy, and he let me purchase the plan as offered in the message with the discount. 

6 replies

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  • Mobile Master
  • December 11, 2025

Can you share the promo message?


  • Author
  • Rockstar
  • December 11, 2025

Since I don't know if the promo code was provided only for me and I don’t know if anybody else can use it, I won’t show it but if it’s OK to share it, please let me know. This is the message I got on my phone:


"Public Mobile here.
Celebrate the holidays with our best internet deal of the year. Koodo Internet from only $35/mo. for 12 months, then $40/mo. after (reg price: $70/mo.) with DIY set-up and unlimited data. Use code ****** at checkout to claim your deal. Check availability at publicmobile.ca/sl/Kv7CtlscLA

Conditions apply. Reply STOP or visit publicmobile.ca/sl/UBjoUzITUJ if you no longer wish to hear about Public Mobile offers.”


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  • Mobile Master
  • December 11, 2025

Let me flag a rep for you to look into your offer 


Dinh
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  • Mobile Master
  • December 11, 2025

Since I don't know if the promo code was provided only for me and I don’t know if anybody else can use it, I won’t show it but if it’s OK to share it, please let me know. This is the message I got on my phone:


"Public Mobile here.
Celebrate the holidays with our best internet deal of the year. Koodo Internet from only $35/mo. for 12 months, then $40/mo. after (reg price: $70/mo.) with DIY set-up and unlimited data. Use code ****** at checkout to claim your deal. Check availability at publicmobile.ca/sl/Kv7CtlscLA

Conditions apply. Reply STOP or visit publicmobile.ca/sl/UBjoUzITUJ if you no longer wish to hear about Public Mobile offers.”

From the message, the promo appears to be administered by public mobile though. I would recommend you reach out to PublicMobile as well.


Darius Koodo
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  • Official Rep
  • December 11, 2025

Hi there ​@RossRoss we sent you a private message in regards to the situation. Feel free to respond whenever you have the time. 


  • Author
  • Rockstar
  • Answer
  • December 11, 2025

Thank you everyone, problem solved. 

I went to the Koodo store, show the message on my phone to the guy, and he let me purchase the plan as offered in the message with the discount.