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Issue: Data booster usage not showing  (prepaid)

I purchased a 1GB data booster on May 11.  It showed under usage.  I have purchased them in the past have never had an issue.    I checked it they other day it showed correctly.   I went to check it tonight, and it’s not even showing at all.  I can see the Minutes addon, but not data.

Under Data usage:  it is only showing up to May 19th (today is May 21).  I have no way of telling how much is left.

Prior to today, it showed the following
Minutes: 100 (0 used)
Data 500mb:  2mb left
Data 1gb:  (can’t remember how much was used but it wasn’t too much)
 

Hi @arcticgypsy88 

We have limited access to prepaid accounts here on community.

Have you tried clearing cache and cookies in the browser and see if this shows up? 

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