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Question

Plans available in the Self-Serve menu - Tab Option

  • 19 November 2022
  • 8 replies
  • 149 views
G

Hey Everyone,

 

I am seeing some promotional plans offered to me in my self-serve option. Are those plans all part of the current tab option that I am on? 

Currently, I am on a old Tab Mid plan and just wanted to make sure that before I switch to a plan shown (for the same price that I am currently paying) I wouldn’t be selecting one from the Tab Basic.

 

Thank you

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8 replies

M
Userlevel 7
Badge +4

Hey Everyone,

 

I am seeing some promotional plans offered to me in my self-serve option. Are those plans all part of the current tab option that I am on? 

Currently, I am on a old Tab Mid plan and just wanted to make sure that before I switch to a plan shown (for the same price that I am currently paying) I wouldn’t be selecting one from the Tab Basic.

 

Thank you

Which plan are you currently on? Can you provide a screenshot of the plan you want to switch to?

G

I’m on a old $35 private offer plan.

 

 

G

So, I can assume that all plans shown are either from the Mid tier and higher?

B

Interesting. How can I get the plan he is being offered?

Dinh
Userlevel 7
Badge +4

So, I can assume that all plans shown are either from the Mid tier and higher?

Tab medium requirement (as well as other Tabs) has moved up. I don't think your old plan is eligible for any tab as of now actually. Your plan is considered as a BYOD plan unless there was a different note from Koodo.

A Koodo customer, opinions are my own.
G

I was able to get a Koodo contract with the plan I’m currently own. I just finished my contract not long ago.

I booked a call with a Koodo rep to provide me some clarity on my offers.

Dinh
Userlevel 7
Badge +4

I was able to get a Koodo contract with the plan I’m currently own. I just finished my contract not long ago.

I booked a call with a Koodo rep to provide me some clarity on my offers.

Let us know the results from the conversation with the rep. I noticed you were from Quebec. There might be some different requirements there.

A Koodo customer, opinions are my own.
G

They’ve explained that there are thresholds for people’s plan to be considered Plus, Mid or Basic. Essentially, here in Quebec, the threshold is $45. So technically I lose access to the Mid Tab even though I was eligible for Mid tabs previously. It’s isn’t about the plan specifically, but how much you are paying for the plan.

Well that is good to know now. I misunderstood how it worked.

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