I had a 9 gig plan that was downgraded to 4 gig without notification. This is really bad. I am considering switching providers.
Solved
Plan was downgraded without telling me
Best answer by Bernard Koodo
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+4When you said “downgraded” you meant your plan was changed without your knowing?
Did you upgrade your phone recently? or there was an 5GB add-on in the past with your plan?
+4Can you check your self serve to see when your plan was changed? And post a screenshot of PDF e-bill wich showing that you had a 9GB plan (without personal info).
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