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Question

perk selection not working

  • January 3, 2026
  • 4 replies
  • 30 views

I have trying to select my free perk for 4 days without success. I need assistance 

4 replies

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  • Mobile Master
  • January 3, 2026

I’ll flag a rep to assist on the matter


Georgia Koodo
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Hi ​@Carobuho, is this for the line ending in *24? Please let us know what perk you wanted to activate and we can try to add it for you here. 


  • Author
  • Beginner
  • January 3, 2026

Yes it is for the number ending in 524. I would like the Rollover data perk 


Georgia Koodo
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Thank you for confirming, we’ve attempted to add the $0 Rollover Data perk to your *24 line and we’re getting an error as well. We’ve submitted a request to have our team add the perk on their end.

The perk should be provisioned to your account within 3 business days, thank you so much for your patience!