i have already requested seasonal hold since Jan27th, 2026. it didn't work and charged me ＄56,which is not reasonable.Can we contact through email ***@gmail.com. because I removed my sim card, due to worry about being charged more. your staffs didn't start to seasonal hold for me based on our previous conversations
payment&seasonal hold issue
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+4Hi there
We have edited your post as it was containing personal information and this is a public forum.
We have checked your account and we can see the seasonal hold has been activated on January 27, however the most recent bill doesn’t reflect the change, as it was already issued at the moment of the change.
On your next bill, you will find a prorated credit for the change.
More about plan proration can be found here https://www.koodomobile.com/en/help/proration
If you have further questions, please let us know.
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