Hey there,
Normally before going overseas I pause my plan calling Koodo but this time I forgot and I’m already here (I can’t call them since I’m already overseas)
Is there a way I can contact them like via email to ask them to pause my plan until I’m back? I only remembered now because I just got charged. Would I get refunded for the plan if I do so ?
Thank you!
You can contact Koodo through Facebook or Twitter private message. They will change your plan to the seasonal plan.
As for refund, there’s no promises. You can certain request a credit in difference for that time while you get in touch with them.
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