Hi. I recently got a new phone, but when I try to add the premium voicemail perk, the next screen keeps saying, “no perks selected.” I had a voicemail come through overnight, and it didn’t come through via messages (which is how premium voicemail worked on my old phone).
Help?
+4Hi there
We can look into that for you. Can you let us know the last 2 digits of the number in question ?
Yes, thank you. It ends in 78
+4Thank you for confirming
We completed a request form to add the perk to the number in #78 as well. It usually takes 2-3 business days to be added.
Thank you very much for your help- I got an email saying that my account has been updated.
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