Order for new plan appears in cart although no option to click to pay. I don’t need a new phone. I only want to change the plan. The page doesn’t give an option to click “next” or “continue” so i can pay for the order. It’s asking me for an order number, although I wasn't’ given one. How can I pay so I can complete this order online?
Thank you, Rita
I guess you might have followed the wrong steps to change your plan. From your description, you were trying to get a phone and upgrade your plan at the same time.
To change your plan (without getting a phone), you can follow this https://www.koodomobile.com/en/help/changing-your-rate-plan
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