Hi, my old plan was 4GB for $45 a month, and I keep going over that. So I upgraded to 10GB for the same $45 a month. My cycle ends in 7 days, and I don't know if I have access to that 10GB (6GB remaining prorated) for those 7 days or if I'm paying for extra data? I know I had added some for $17 dollars yesterday, can I remove that and just use my new data?
Hi, my old plan was 4GB for $45 a month, and I keep going over that. So I upgraded to 10GB for the same $45 a month. My cycle ends in 7 days, and I don't know if I have access to that 10GB (6GB remaining prorated) for those 7 days or if I'm paying for extra data? I know I had added some for $17 dollars yesterday, can I remove that and just use my new data?
That is correct. The data is prorated until the next billing date. Once the new cycle begins, you will have access to the entire 10GB of data. https://www.koodomobile.com/en/help/proration
Hi, my old plan was 4GB for $45 a month, and I keep going over that. So I upgraded to 10GB for the same $45 a month. My cycle ends in 7 days, and I don't know if I have access to that 10GB (6GB remaining prorated) for those 7 days or if I'm paying for extra data? I know I had added some for $17 dollars yesterday, can I remove that and just use my new data?
That is correct. The data is prorated until the next billing date. Once the new cycle begins, you will have access to the entire 10GB of data. https://www.koodomobile.com/en/help/proration
Awesome! Thank you
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