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Question

New plan offer

  • January 17, 2023
  • 2 replies
  • 91 views

Dusty Trail

I was offered a new plan but I have 2 phones on my plan and it only shows the upgrade on 1 line

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2 replies

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  • Mobile Master
  • January 17, 2023

I was offered a new plan but I have 2 phones on my plan and it only shows the upgrade on 1 line

Can you elaborate further? Were you trying to upgrade both lines? Please show a screenshot of the order confirmation, so we can assist you. 


Forum|alt.badge.img+4
  • Mobile Master
  • January 17, 2023

I was offered a new plan but I have 2 phones on my plan and it only shows the upgrade on 1 line

 

Yes that sounds about right.  Is there a question here?