Koodo Community
Question

New plan offer

  • 17 January 2023
  • 2 replies
  • 64 views

I was offered a new plan but I have 2 phones on my plan and it only shows the upgrade on 1 line


This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

I was offered a new plan but I have 2 phones on my plan and it only shows the upgrade on 1 line

Can you elaborate further? Were you trying to upgrade both lines? Please show a screenshot of the order confirmation, so we can assist you. 

Userlevel 7
Badge +4

I was offered a new plan but I have 2 phones on my plan and it only shows the upgrade on 1 line

 

Yes that sounds about right.  Is there a question here?