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Hi! I’m looking to change my phone plan prior to a trip  next week - would the new phone plan start right away or only start next billing cycle (which would be after my trip)? Thanks!

If you are a postpaid customer, the plan change happen right away. However, you billing cycle stays the same. (i.e. You have a new plan right away but your billing cycle doesn’t change). Also make sure you are a aware of Koodo data prorating when you change your plan in middle of a billing cycle. More here https://www.koodomobile.com/en/help/proration

If you are a prepaid customer, you get the new plan and your 30 days cycle restart at the time of change.

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