Hi! I’m looking to change my phone plan prior to a trip next week - would the new phone plan start right away or only start next billing cycle (which would be after my trip)? Thanks!
Answer
New phone plan activation
Best answer by Dinh
If you are a postpaid customer, the plan change happen right away. However, you billing cycle stays the same. (i.e. You have a new plan right away but your billing cycle doesn’t change). Also make sure you are a aware of Koodo data prorating when you change your plan in middle of a billing cycle. More here https://www.koodomobile.com/en/help/proration
If you are a prepaid customer, you get the new plan and your 30 days cycle restart at the time of change.
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+4If you are a postpaid customer, the plan change happen right away. However, you billing cycle stays the same. (i.e. You have a new plan right away but your billing cycle doesn’t change). Also make sure you are a aware of Koodo data prorating when you change your plan in middle of a billing cycle. More here https://www.koodomobile.com/en/help/proration
If you are a prepaid customer, you get the new plan and your 30 days cycle restart at the time of change.
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