Skip to main content
Koodo Community

Netflix Premium - I have Netflix through Koodo with my stream plus.  When I added this account I was told that I could add members from outside my household exactly like I was able to when the services were provided directly through Netflix.

I have not been able to add members outside my household.  When I reached out to Netflix I was advised that I would need to stop Netflix through Koodo and get it directly with Netflix to enable this function.

Could someone actually confirm this is correct since I was told by Koodo that I could in fact invite members outside my household with the package I was purchasing.  If this is not possible are there any plans available that will allow me to invite members outside the household?  Thanks

“2. Can I add an extra member to my Netflix account, if I’m being billed by Koodo?

No, customers billed through Koodo won’t have this option available.”

At the very bottom in FAQ: Other:
https://www.koodomobile.com/en/help/stream-plus