I have a plan with 500MB of data. I wanted to switch to something with a bit more data, say 1 or 2 GB. But the only plans being offered to me start at 8 GB. I hate to pay for something I won't use. I can see lots of other options when I'm not signed in, but they say you can only select plans that are offered when you're signed in. Is there some way I can get a plan with 1-2 GB of data?
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Need help switching plans for more data
Best answer by Goran
Those “starter” plans are not avaulable to change on your own if you’re an existing customer for some reason. Send a private message to Koodo via FB Messenger or DM via Tiwtter or schedule a callback to request it. If they refuse, remind them that Fido and Virgin have the same plans. If they still refuse, well...
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Those “starter” plans are not avaulable to change on your own if you’re an existing customer for some reason. Send a private message to Koodo via FB Messenger or DM via Tiwtter or schedule a callback to request it. If they refuse, remind them that Fido and Virgin have the same plans. If they still refuse, well...
Thanks for your suggestion. I did a callback request - the first person I spoke to couldn't offer me the "’starter plans,” but eventually I was passed to a supervisor who was able to help me.
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