I have a plan with 500MB of data. I wanted to switch to something with a bit more data, say 1 or 2 GB. But the only plans being offered to me start at 8 GB. I hate to pay for something I won't use. I can see lots of other options when I'm not signed in, but they say you can only select plans that are offered when you're signed in. Is there some way I can get a plan with 1-2 GB of data?
Best answer by Goran
View originalThose “starter” plans are not avaulable to change on your own if you’re an existing customer for some reason. Send a private message to Koodo via FB Messenger or DM via Tiwtter or schedule a callback to request it. If they refuse, remind them that Fido and Virgin have the same plans. If they still refuse, well...
Thanks for your suggestion. I did a callback request - the first person I spoke to couldn't offer me the "’starter plans,” but eventually I was passed to a supervisor who was able to help me.
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