If you are a new customer or just changed your plan, your data is prorated. Next billing cycle you'll get the full amount of data allotted to you.

I've had this plan for about a little over half a year. 

Was it the usage of 7GB reported in selfserve or your phone? Data usage in self-serve wasn’t a live update. Sometimes, there was a delay of hours before the total amount was reported.

On my phone.

Hi @Leona18 

Upon checking, the data usage from your plan has been used up and your new bill cycle will start tomorrow.

You can check the data usage in self serve: https://www.koodomobile.com/en/help/monitoring-your-data-self-serve

 We recommend enabling the notifications for data usage in self serve, so you get notified when you are at 50%, 90% and 100%. Data is blocked at 100% usage https://www.koodomobile.com/en/help/shock-free-data

You might be able to change to a better plan with more data, you can check the current plan options in self serve, using the steps here https://www.koodomobile.com/en/help/changing-your-rate-plan

On my phone.

 

To add to @Flo Koodo comments: if you would like to control/monitor data uagae with the tool in the phone, make sure you set up the monitoring date accurately. In the snapshot it was set on the 1st each month. However the rep mentioned your Koodo billing date is tomorrow? (12th)

Thank you soo much, that fixed it for sure. I really appreciate the help.