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Question

Moved to US -- want to talk about options for pausing number, can't get a callback because I only have US number

  • September 1, 2023
  • 2 replies
  • 87 views

I want to talk to a person, but I can’t schedule a call back because I only have an american number. I want to talk about options for pausing my account, but I can’t get a person!!!

 

Thinking of just cancelling my phone completely because of this terrible useless lack-of-customer-service loop I’m stuck in. Help!

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2 replies

Mayumi
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  • Mobile Master
  • September 1, 2023

There is a seasonal hold plan. But, are you coming to o Canada anytime soon? Do you want to keep your number?

Since you are outside of Canada, you can send them a message through FB or Twitter.


BobTheElectrician
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Posted in error.