Here’s the offer. When I go to my account there is NO “Manage plan and add-ons” - it’s either “change plan” which gives me some options but not that offer, or manage add-ons which offers nothing other than the usual add-on choices. Am I missing something?
I did try the links along the top, but I had to buy a new phone to get that plan, but that’s not what the text is offering.
Best answer by Flo Koodo
Hi
It is strange that the offer doesn’t show up as we can confirm its eligibility for your account.
We will forward it to our dedicated team for further investigation.
In the meantime, we have sent you a PM, so we can further assist.
The change my plan area is the correct place to be. Was this text sent to the number you are looking to change? The offer may not be available for other lines on the account.
The change my plan area is the correct place to be. Was this text sent to the number you are looking to change? The offer may not be available for other lines on the account.
It was sent to my only line. I have one phone, one account.
+4Hi
It is strange that the offer doesn’t show up as we can confirm its eligibility for your account.
We will forward it to our dedicated team for further investigation.
In the meantime, we have sent you a PM, so we can further assist.
+4Please try again tomorrow and let us know if you run into any issues :)
How to get more GB ony plan
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