Hi,
Could someone please help remove the International Data Roaming add-on from my account? I have been abroad for the past two months and do not wish to use data on this number.
I only need to receive important text messages and make or receive calls when required. I would appreciate your help in removing this add-on.
Thank you.
Best answer by Oliver C
So that depends.
Even without Easy Roam, you will be able to receive sms text messages for free when travelling as long as it does not require data to do so (MMS Messages). So that’s covered.
The main difference is with the calling. If you intend to make or receive calls, then you will be charged the applicable pay per use rates which generally get quite expensive very quickly. I would think on if you were to make a call or receive one, how long would it generally be? If a few mins then pay per use may be a good option. The pay per use rates can be found here - I suggest you check these.
https://www.koodomobile.com/en/payperuse
If you happen to be on the phone for say 30 mins, these fees can wrack up a lot. At which point Easy Roam makes more sense as the one-time fee may be cheaper and you get additional functions like data, calling etc once activated.
Hi there,
to confirm did you attempt to remove the add-on in your self serve by following the instructions in the article below?
If you attempt to remove it and it doesn’t work, I can flag someone to attempt to remove it.
One more question: if I remove international data Roaming, will I be charged the Easy Roam daily rate or pay-per-use?
In self serve you can check your Easy Roam Status.
If easy roam is active then you will be charged Easy Roam fees
Yes i have Easy Roam active on my account, but I do not plan on using it. I understand that I will only be charged if I make a call, send a text, or use data. I intend to use the phone only for receiving incoming text messages and call when needed. Could you suggest the best option?
So that depends.
Even without Easy Roam, you will be able to receive sms text messages for free when travelling as long as it does not require data to do so (MMS Messages). So that’s covered.
The main difference is with the calling. If you intend to make or receive calls, then you will be charged the applicable pay per use rates which generally get quite expensive very quickly. I would think on if you were to make a call or receive one, how long would it generally be? If a few mins then pay per use may be a good option. The pay per use rates can be found here - I suggest you check these.
https://www.koodomobile.com/en/payperuse
If you happen to be on the phone for say 30 mins, these fees can wrack up a lot. At which point Easy Roam makes more sense as the one-time fee may be cheaper and you get additional functions like data, calling etc once activated.
Thanks, yes, my calls usually go for a few minutes. Generally 3, 4 minutes not more than that.
And I think I'll not remove any add ons for now. Thank you for your help guys.
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