In the past, I’ve been able to select from a variety of different plans and pricing regardless of my current phone bill.
Recently, I’ve been trying to lower/change my phone bill as I now don’t require as much data. It’s impossible, I’ve read all the articles, seen all of the self-serve solutions and still have not figured this out. I just need a cheaper plan, with less data, and the only options I get are more expensive ones or ones that stay the same. If I was able to do this before, what changed?
Solved
Lower Plan Rates Unavailable?
Best answer by MilkyWay
What is your current plan? Which plan are you looking for?
Have you considered looking at prepaid plans? There is a limited-time offer where you can get 25GB of data for $25 with automatic top-up. https://www.koodomobile.com/en/prepaid-plans
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