Eh, could you describe the exact message when you tried to dial an international number? As well, could you confirm that in your self-serve the perk of long distance calling was there?
I asked because I wondered if your phone line had the payperuse long distance calling add-on. You would need that provision to make international calls
Hi @Kojonotsuki
It looks like there was an add on missing, we have added the Pay Per use long distance add on, please power off and back on your device and let us know if it is working. Thanks!
Seems it is working. Thanks a lot. Cheers