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Question

Koodo Retension Team

  • March 14, 2026
  • 1 reply
  • 31 views

Have been a customer for 12 years in good standing.  Had a call back with the retension team and was told the deal was the best they could do.

 

Sooooo I agreed

 

Now a better deal has surfaced but not offered to my account

 

Any ideas or do I switch companys

 

at a loss what to do

 

open to opinions 

1 reply

Dinh
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  • Mobile Master
  • March 14, 2026

Can you share more information? what is your current rateplan and what was the offer? And what was your expectation?