Koodo Community

Is it possible to return a product that i got through koodo and still paying for,

  • 11 January 2022
  • 1 reply

I got a call a couple months ago from koodo saying that for my loyalty I could get a Samsung Galaxy a7 lite tablet at a discounted rate and just have it payed little by little with my monthly pay.

I thought that I needed it so I agreed and I hardly use it because I realized I have zero use for it. Is it possible for me to return this? I literally never use it and it’s just making me pay an extra amount on my plan that I don’t think I’ll even be able to afford. Any help would be greatly appreciated!

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1 reply

Badge +4

Since it sounds like the Galaxy A7 is past its 30-day return window, I don’t think that Koodo will take it back. You could sell the tablet privately online or to a friend, coworker or family member and use the proceeds of the sale to cover the remaining balance.