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How long for sim to be delivered


New customer, ordered  new sim and was told it was shipped Aug 17 now its the 22nd ...how long does it take for new card?

 

Best answer by MilkyWay

gumhead wrote:

Where do they ship from I’m in the Windsor area.  They probably shouldn't include in their email  that its 1-2 days…..thanks for your response 

There may be issues on Canada Post’s end, which is resulting in the delay. Given that it is sent without a tracking number, the Koodo reps are unable to tell you where it is currently located. I would suggest you to wait a day or two more for your SIM card to arrive. 

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4 replies

Allan M
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  • Mobile Master
  • 12310 replies
  • August 23, 2021

They get shipped via Canada post lettermail so they can take up to 10 business days to arrive depending on your location.


  • Author
  • Beginner
  • 1 reply
  • August 23, 2021

Where do they ship from I’m in the Windsor area.  They probably shouldn't include in their email  that its 1-2 days…..thanks for your response 


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  • Mobile Master
  • 12008 replies
  • August 24, 2021

It might take 1-2 days or it might take more. That’s very hard to estimate 


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  • Mobile Master
  • 6176 replies
  • Answer
  • August 25, 2021
gumhead wrote:

Where do they ship from I’m in the Windsor area.  They probably shouldn't include in their email  that its 1-2 days…..thanks for your response 

There may be issues on Canada Post’s end, which is resulting in the delay. Given that it is sent without a tracking number, the Koodo reps are unable to tell you where it is currently located. I would suggest you to wait a day or two more for your SIM card to arrive.