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Question

How do I swap plans without adding a line

  • May 27, 2023
  • 1 reply
  • 64 views

I'm currently paying $60/mo for 20gb. I want to switch to the $39 for 20gb promo. How do I do that without adding a line?

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1 reply

Dinh
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  • Mobile Master
  • May 27, 2023

As they are only offering for new customer at the moment, you can’t “swap” without adding a line. 
if you want to stay with Koodo and you didn’t have any Tab, you can open a new line with the promo first , transfer the current line out to a prepaid service somewhere and after that port the number back into the new promo line in Koodo.