Hi there - there's a new plan that I'm looking to switch to. I have a very specific add-on for long distance that includes Australia. The new perk doesn't include it and I need to be able to call there. How can I ensure I dont lose this add-on?
Answer
How do i know if i will lose my add-on when i switch plans?
Best answer by Bernard Koodo
This topic has been closed for replies.
+4How did you get that addon? Was it a special addon given by a rep? As well, you can try testing to change your plan in selfserve to see if the addon stays
Generally, if the addon was part of the old plan, you would lose it when changing plan
+4Sorry for the late reply. Yes- I noticed the new perk had the country I needed (australia)
thanks for everyone’s help!
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