Skip to main content
Koodo Community
Solved

How do I DISABLE Easy Roam

  • April 27, 2024
  • 6 replies
  • 546 views

How do I DISABLE Easy Roam?!?  There are plenty of articles showing how to ENABLE it but none how to DISABLE it.

Best answer by Oliver C

Hi there,

you can manage your plan and add ons through your self serve account and remove it from there, it should just be under add ons. Keep in mind that if you roam you will be charged pay per use rates instead which is considerably more expensive. I hope this helps πŸ™‚πŸ‘

View original
Did this help you find an answer to your question?
This topic has been closed for comments

6 replies

Forum|alt.badge.img+4
  • Mobile Master
  • 1586 replies
  • Answer
  • April 27, 2024

Hi there,

you can manage your plan and add ons through your self serve account and remove it from there, it should just be under add ons. Keep in mind that if you roam you will be charged pay per use rates instead which is considerably more expensive. I hope this helps πŸ™‚πŸ‘


  • Author
  • Connector
  • 3 replies
  • April 27, 2024

I see nothing explicitly showings  Remove or Delete option that feature.  Excuse my ignorance, but a photo would be helpful. 


Forum|alt.badge.img+4
  • Mobile Master
  • 1586 replies
  • April 27, 2024
willy_smith wrote:

I see nothing explicitly showings  Remove or Delete option that feature.  Excuse my ignorance, but a photo would be helpful. 

Sure, it should look like this. You would hit the X and then confirm changes, this would remove the feature. If this isn’t possible you can always schedule a call back with a rep and they can remove it for you as well.

 

 


  • Author
  • Connector
  • 3 replies
  • April 27, 2024

Thank you! Appreciate it.


  • Author
  • Connector
  • 3 replies
  • April 27, 2024

So if I have Easy Roam OFF and cellular data OFF and data roaming OFF and Wi-Fi Calling ON, and I make a phone call how is a phone call charged (by my minutes or $ per call)?


Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12308 replies
  • April 27, 2024

The roaming pay per use rates for each country can be found here:

https://www.koodomobile.com/en/payperuse

 

Wifi calling can only be used while in Canada.