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Question

exclusive text offers not actually available online?

  • December 14, 2025
  • 3 replies
  • 29 views

Received text message with exclusive offers available until December 26 2025. When logging in through the app, website, or link in text none of the offers mentioned are actually available? What’s the point of sending fake offers? Other than convincing customers to finally leave for another provider? 
 

3 replies

Dinh
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  • Mobile Master
  • December 14, 2025

Which offer is it? If possible, can you share it here? Hide all personal information before posting please 


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  • Mobile Master
  • December 14, 2025

Did the offer have a promo code to enter when going through the process? This is sometimes the case with promotional text offers.


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  • Mobile Master
  • December 14, 2025

If it’s still not working, let us know what the error is. Also, clear cache/cookies and retry Self Serve on a different browser/PC?