I received the email yesterday about the Europe Easy Roam pass. Is this a time-limited feature, and how soon can I add it for a trip at the end of November?
Thanks,
Katherine
I received the email yesterday about the Europe Easy Roam pass. Is this a time-limited feature, and how soon can I add it for a trip at the end of November?
Thanks,
Katherine
Best answer by Boa_Guy Koodo
Once the pass is enabled, customers have 30 days to use the 14-day pass and 45 days to use the 30-day pass.
Please note: The expiry date is listed in the customer’s Koodo account next to their travel pass.
Additionally, when the customer begins their travels or arrives at the airport, they will receive a reminder via SMS that the pass is active.
Hope this helped. :)
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.