EU14PASS

Hi there,

This has been a common issue over the last few days. You can either have a rep through Koodo’s expert messaging via Koodo assist add the pass for you or I can flag a rep on this platform to see if they can add the pass.

Expert messaging is accessible through the chat bot: https://www.koodomobile.com/en/help

Hi ​@RUFFIO1 

We can try to add the travel pass for you!

Can you please confirm the last two digits of the phone number for which you want to enable the travel pass?

last two are 08

Thank you!

We have managed to add it for you, please check the details in self serve and let us know if you have further questions.