Skip to main content
Koodo Community
Community
Solved

Easy Roam 30 day Travel Pass for Europe consecutive months of use?

G

​@Flo Koodo 

About 3 weeks ago I made a post about the 30 day Travel Pass for Europe but my post got deleted. Some people had issues with renewing the pass again after 30 days while in Europe and you mentioned that we could always message here and you could help with the renewal. So the trip to Europe would be for 4 to 5 months. Can you confirm that renewing consecutive Easy Roam Travel Passes to Europe will not be an issue? The reason I am asking is someone mentioned to me that your services might be stopped because you cannot use this type of service exclusively for a long period of time. They mentioned that Freedom Mobile has Roam Beyond but if your services are exclusively outside of Canada for more than 63 days it will be stopped. I am now wondering if Koodo has something similar where you cannot use roaming exclusively for a length of time outside of Canada? Thank you in advance.

Edit: I just checked with a rep at Telus and their roaming plan is only meant for 30 days only with no renewal. So now what is Koodo’s policy on this?

Best answer by Flo Koodo

Hi ​@Gogoretro 

There isn’t a limit for the number of times you can activate the travel pass. 

You should be able to re-add another travel pass after the current one drops off the account, as long as the pass is listed in self serve under Manage Plans and add ons → Travel with Easy Roam. This can be re-added by texting the short number for a specific travel pass. In case you are encountering issues re-adding it or if it cannot be added by texting the short code, please start a post here and we will look into it.

View original
Did this help you find an answer to your question?

6 replies

D
Forum|alt.badge.img+4
  • Dennis
  • Mobile Master
  • 29080 replies
  • March 25, 2025

Here is your previous post for reference

https://community.koodomobile.com/archive-5/help-with-30-day-easy-roam-travel-pass-for-europe-7830047?postid=20001049#post20001049

 

I have not heard of a limit for the number of consecutive times you can get the Travel pass.  However I do have concerns which I mentioned about renewing the travel pass by using the short code when out of country.

 

Let me flag a rep for you to get clarification

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
Flo Koodo
1 person likes this
  • Flo Koodo
    Flo Koodo
G
  • Gogoretro
  • Author
  • Advocate
  • 28 replies
  • March 25, 2025

​@Dennis 

Thank you.

Flo Koodo
Forum|alt.badge.img+4
  • Flo Koodo
  • Official Rep
  • 5960 replies
  • Answer
  • March 25, 2025

Hi ​@Gogoretro 

There isn’t a limit for the number of times you can activate the travel pass. 

You should be able to re-add another travel pass after the current one drops off the account, as long as the pass is listed in self serve under Manage Plans and add ons → Travel with Easy Roam. This can be re-added by texting the short number for a specific travel pass. In case you are encountering issues re-adding it or if it cannot be added by texting the short code, please start a post here and we will look into it.

G
1 person likes this
  • G
    Goran
G
  • Gogoretro
  • Author
  • Advocate
  • 28 replies
  • March 25, 2025

​@Flo Koodo 

Thank you for confirming. The plan is start using the 30 day travel pass to Europe starting in September for 4-5 months consecutively.

Flo Koodo
1 person likes this
  • Flo Koodo
    Flo Koodo
J
  • jahanzaib
  • Member
  • 1 reply
  • March 25, 2025

I was a koodo user but now I am shifting on globe sim cards, trying fir now, will inform you soon if I get satisfy with them but for now, I found koodo is better. You fan find globe related information on globesimregister which covered all the aspects. 

jahazi
D
Forum|alt.badge.img+4
  • Dennis
  • Mobile Master
  • 29080 replies
  • March 26, 2025

Traveling sims are great. Typically they are much more affordable. The only down side is you don't get access to your koodo number. Sometimes you need your number for an important call or at least to receive a text for 2FA

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
G
Flo Koodo
2 people like this
  • G
    Goran
  • Flo Koodo
    Flo Koodo

Reply


Terms & Conditions
Koodo Community